Get in Touch With Us
Whether you have spotted something that looks out of date, want to ask a question about one of our articles, or simply have an idea you would like to share, we are glad you are here. Every message is read by a real person, and we do our best to reply to everyone who writes in.
The best way to reach us
Email is the quickest and most reliable way to contact our team. Please write to us at [email protected], and we will aim to respond within two to three working days. During busy periods or public holidays, it may take a little longer, but your message will not be forgotten.
What you can contact us about
We welcome all kinds of messages. Some of the most common reasons people get in touch include:
- Corrections: if you believe a detail on a page is wrong or no longer accurate, let us know which page and what needs changing.
- Questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback: tell us what you find useful, what you would like to see more of, or what could be improved.
- Partnership or media enquiries: please include a short summary of your proposal so we can pass it to the right person.
Helping us help you
To make sure we can answer properly the first time, it helps if you include a few simple details in your email:
- A clear subject line, such as "Correction request" or "General question"
- The web address of the page you are writing about, if relevant
- A brief description of your question or concern
Please avoid sending sensitive personal information, such as bank details or passwords, by email. We will never ask you for these.
How we handle your message
When you contact us, we only use the details you provide to read and respond to your enquiry. We do not sell or share your information for unrelated purposes. You can find out more about how we store and protect your data in our Privacy Policy.
Before writing in, you may also find it helpful to read our Terms of Use, which explain how the content on this website can be used and the responsibilities that apply to both you and us.
Thank you
Your comments genuinely shape the way we work. Many of the improvements made to this website started with a single message from a reader, so please do not hesitate to drop us a line. We look forward to hearing from you.